Refund Policy

At Prime Perform, we want you to feel confident in your purchase.

After your purchase, you have 60 days from the date of delivery to evaluate the product and its benefits.

If you are not completely satisfied, you may request a full refund.

Important Recommendation

Before requesting a refund, we recommend using the product consistently for at least 3 months to allow sufficient time to experience its potential effects.

How to Request a Refund

Step 1

Ensure your request is within the 60-day refund period starting from the delivery date. You can verify this using your shipping tracking information.

Step 2

Email our support team at:
[email protected]
Use the subject line: "Refund Request" to ensure faster processing.

Step 3

Return all bottles (used or unused, opened or empty) to the following address:

Return Address:
📦 P.O. Box 90129
Lakeland, FL 33804
United States

Please include a note with your:

• Full Name
• Email Address
• Order Number (if available)

This helps us process your refund faster.

Step 4

Once your return is received, we will process your refund within a few days.

Please note that it may take 5–10 business days for the refund to appear on your credit card statement, depending on your bank or card provider.

Contact Us

If you have any questions, feel free to contact us at:

[email protected]