Shipping Policy

At Prime Perform, we process every order with care and aim to deliver your products as quickly as possible.

Order Processing

Once you complete your purchase and confirm payment, your order will be processed automatically.

Within a maximum of 60 hours, you will receive an email containing your shipping tracking ID and a personalized tracking link.

Shipping Times & Costs

Important Notes

While we do everything possible to ensure fast delivery, international shipments may occasionally experience delays due to customs or external factors beyond our control.

If delays occur, your product warranty period will begin from the date of delivery.

Frequently Asked Questions (FAQ)

Where can I receive my order?

You can receive your order at any physical address, including your home or workplace.

Can my billing address be different from my shipping address?

Yes. Simply enter a different billing address during checkout.

How long will my order take to arrive?

Most domestic orders arrive within 5–7 business days after processing.

How much do I pay for shipping?

Shipping is free for selected regions as stated above.

Can I track my order?

Yes. You will receive a tracking link via email within 60 hours after placing your order.

I entered the wrong shipping address. What should I do?

Please contact us immediately so we can update your order before shipment.

Who can I contact for support?

If you have any questions about your order or shipping process, contact us at:

[email protected]